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merlot13
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McAfee logo greyed out in menu bar with yellow exclamation mark

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I have the "McAfee Internet Security" installation that was downloaded as part of my school's anti- virus requirements for use on their network. 

 

I notice that the McAfee logo in my menubar is greyed out with a yellow exclamation:

The application itself says that Application Protection and Firewall are on and that my subscription is active. 

However, every time I try to do an update manually, it fails.

 

Is my software working properly? I don't see any options for doing a system scan for malware. This is the only thing I see when opening up the McAfee Internet Security App:

 

 

I am running Mac OS 10.13.2

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merlot13
Level 8
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Re: McAfee logo greyed out in menu bar with yellow exclamation mark

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For anybody that has a similar problem, I was able to solve it by uninstalling mcafee using "Mcafee Internet Security uninstaller" and reinstalled it from the Mcafee website under my account. I am still having problems with auto- update, which looks like a compatibility problem with Mac OS 10.13 "High Sierra"

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2 Replies

Re: McAfee logo greyed out in menu bar with yellow exclamation mark

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Best I call a MAC tech to comment

@ganeshrajur
@
karthikk3

Can 1 of you assist please

merlot13
Level 8
Report Inappropriate Content
Message 3 of 3

Re: McAfee logo greyed out in menu bar with yellow exclamation mark

Jump to solution

For anybody that has a similar problem, I was able to solve it by uninstalling mcafee using "Mcafee Internet Security uninstaller" and reinstalled it from the Mcafee website under my account. I am still having problems with auto- update, which looks like a compatibility problem with Mac OS 10.13 "High Sierra"

View solution in original post

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