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McAfee Security from Bell Update Fail

Update keeps failing. I have tried: 

1. Check any firewall apps is installed from "Applications"? If any installed, please remove them and try McAfee update

2. Clear cache and cookies from safari (It will not remove your browsing history or saved passwords in Safari)

     Open Safari

     Click on "Safari" from Menu bar and choose "Preferences"

     Click on "Privacy" tab

     Click on the button "Remove All Website Data"

     Click on the button "Remove now" or "Remove all"

3. Change McAfee Firewall type to Home or wok

4. Initiate McAfee updates and check the status

None of these options have worked.

 

Below are my system specs and the version of McAfee I am running:

Screen Shot 2018-12-07 at 1.33.12 AM.png

Screen Shot 2018-12-07 at 1.27.12 AM.pngScreen Shot 2018-12-07 at 1.27.24 AM.png

3 Replies

Re: McAfee Security from Bell Update Fail

Hi @Bvalderrama,

We are sorry for the inconvenience caused with McAfee Software update on your Mac. We have sent a private message to you. Kindly reply to that.

Thanks,
Felix

 

Renee1
Level 7
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Message 3 of 4

Re: McAfee Security from Bell Update Fail

Hi,  I am having the same problem.  Can you send me directions on how to fix this?

Re: McAfee Security from Bell Update Fail

Hi @Renee1,

I sent you a private message, please check and reply back for assistance.

Thanks,
Felix.