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Moderator selvan
Moderator
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Message 21 of 29

Re: Re: McAfee Master installer McAfee Internet security

Hi

I would like to have look at your MAC. If you are okay with that let me know here so that we can setup a Support Session.

Re: McAfee Master installer McAfee Internet security

yeah can't hurt right? let me know when this thing stays glued to my hip

Re: McAfee Master installer McAfee Internet secuirty

Chinthanai Selvan P 


Are you able to shed some light on the 401 activation error?



MainWindowController: ERROR : Activation failed with error code 401!


Many Thanks


Rich

Volunteer Moderator

Certified McAfee Product Specialist - ePO 








Re: McAfee Master installer McAfee Internet security

Hi

Tech support have seen issues when TimeMachine is enabled.

Could you try Disabling TimeMachine, re-downloading the master installer and installing again.

Please reference this post resolved today

Regards

Rich

Volunteer Moderator

Certified McAfee Product Specialist - ePO

Re: McAfee Master installer McAfee Internet security

no good i disabled tm still broke, i have a ticket in with tech support but no luck

Re: McAfee Master installer McAfee Internet security

If you could post your SR we can try and get it escalated for you

Regards

Rich

Volunteer Moderator

Certified McAfee Product Specialist - ePO

Re: McAfee Master installer McAfee Internet security

1672532418

Re: McAfee Master installer McAfee Internet security

no luck with the wired connection

Moderator Karthik_K
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Message 29 of 29

Re: McAfee Master installer McAfee Internet security

The thread is locked as it is an old one