so that didn't work same issues as before
Hi, it looks like your using Yosemite? could you confirm which build of OSX you are using please, I have heard of some issues with the gatekeeper on 10.10.
Regards
Rich
Volunteer Moderator
Certified McAfee Product Specialist - ePO
Thanks Rich
10.10.2
This might sound like a daft question, I've not used this suite on OSX, but does the McAfee Master Installer use the OSX Installer, which can be skinned or is it a custom installer?
Could you take a look in /var/log/install.log This is the Log file written to by the OSX installer and can be used to track down installer errors or warnings.
The Master Installer 'might' log to /Library/McAfee
You can also check if the package has installed using and elevated terminal session.
sudo -su root
<enter your password>
pkgutil -pkgs
Regards
Rich
Volunteer Moderator
Certified McAfee Product Specialist - ePO
i think the master installer is its own installer routine i found the log below is the output i notice i clearly states activation failed 401 error code. as for the code i could not get it to work kept telling this:
bash-3.2# pkgutil -pkgs
pkgutil: invalid option -- p
2015-02-08.19:38:41 : MainWindowController : Running : VirusScanGroupCheck Successful
2015-02-08.19:38:41 : MainWindowController : Running : DowngradeCheck
2015-02-08.19:38:41 : MainWindowController : Running : DowngradeCheck Successful
2015-02-08.19:38:41 : MainWindowController : Running : VirusScanGroupCheck
2015-02-08.19:38:41 : MainWindowController : Running : VirusScanGroupCheck Successful
2015-02-08.19:38:41 : MainWindowController : Running : chrome_or_safari_or_firefox
2015-02-08.19:38:41 : MainWindowController : Running : chrome_or_safari_or_firefox Successful
2015-02-08.19:38:41 : MainWindowController : SUCCESS : System Supported ! Proceed to Installation !
2015-02-08.19:38:41 : MainWindowController : Successfully copy boostdylib at /usr/local/McAfee/fmb/lib
2015-02-08.19:38:41 : MainWindowController: ERROR : Activation failed with error code 401!
2015-02-08.19:38:45 : MainWindowController: ERROR : Activation failed with error code 401!
2015-02-08.19:38:49 : PakageInstallationController : Clear cache Successful !
2015-02-08.19:38:52 : PakageInstallationController : Clear cache Successful !
2015-02-08.19:38:52 : PakageInstallationController : Clear cache Successful !
2015-02-08.19:39:26 : TestConfig
2015-02-08.19:39:26 : MainWindowController : Running : PerformSysCheckForMasterInstaller
2015-02-08.19:39:26 : MainWindowController : Running : PerformSysCheckForMasterInstaller Successful
2015-02-08.19:39:26 : MainWindowController : Running : InstallationCheckAppProtection
2015-02-08.19:39:26 : MainWindowController : Running : InstallationCheckAppProtection Successful
2015-02-08.19:39:26 : MainWindowController : Running : CheckMSMScript
2015-02-08.19:39:26 : MainWindowController : Running : CheckMSMScript Successful
2015-02-08.19:39:26 : MainWindowController : Running : VirusScanCheck
2015-02-08.19:39:26 : MainWindowController : Running : VirusScanCheck Successful
2015-02-08.19:39:26 : MainWindowController : Running : VirusScanGroupCheck
2015-02-08.19:39:26 : MainWindowController : Running : VirusScanGroupCheck Successful
2015-02-08.19:39:26 : MainWindowController : Running : DowngradeCheck
2015-02-08.19:39:26 : MainWindowController : Running : DowngradeCheck Successful
2015-02-08.19:39:26 : MainWindowController : Running : VirusScanGroupCheck
2015-02-08.19:39:26 : MainWindowController : Running : VirusScanGroupCheck Successful
2015-02-08.19:39:26 : MainWindowController : Running : chrome_or_safari_or_firefox
2015-02-08.19:39:26 : MainWindowController : Running : chrome_or_safari_or_firefox Successful
2015-02-08.19:39:26 : MainWindowController : SUCCESS : System Supported ! Proceed to Installation !
2015-02-08.19:39:26 : MainWindowController : Successfully copy boostdylib at /usr/local/McAfee/fmb/lib
2015-02-08.19:39:27 : MainWindowController: ERROR : Activation failed with error code 401!
2015-02-08.19:39:30 : MainWindowController: ERROR : Activation failed with error code 401!
2015-02-08.19:39:33 : PakageInstallationController : Clear cache Successful !
2015-02-08.19:39:36 : PakageInstallationController : Clear cache Successful !
2015-02-08.19:39:36 : PakageInstallationController : Clear cache Successful !
What version of the installer is it you need 3.3
its running 3.3 yes
Hi,
My error in the pkgutil command, should read:
bash-3.2# pkgutil --pkgs
Note the double hyphen.
Regards
Rich
this was in the list that populated after the commnad
Mvt.McAfee.com