I have an iMac (late 2014) loaded with Mavericks OS.
As a BT Broadband customer I downloaded the complimentary McAfee Anti Virus software to protect my Mac, however on installation the installer "hangs" at the first stage. I have tried leaving it for over an hour without progress.
I then deleted the program folder from applications and tried a reinstall. No better luck.
I have run a malware scan using Aware Medic which found Genio (or similar sounding) bug and removed it.
Can someone advise on best possible solution to the problem?
Moved to MAC Products for better support.
Toronto ▪ Canada
Volunteer Moderator - Consumer Products
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Since we Moderators do not use Mac Products, Colleague Ex_Brit moved your thread to Mac Products to be better assisted. Hopefully someone with the expertize will pick up your thread soon, and better assist you.
Also if you choose,you can always contact Technical Support 24/7 Via Phone/Chat being much quicker.
All the Best
McAfee Community Moderator