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maclabmgr
Level 7

Installing Mac McAfee Security Suite 1.2

It seems we seeing an issue where MSS v1.2 is failing the default GateKeeper ruleset on 10.8.2 as the certificate has been revoked by Apple.  Unable to install Mac Security Suite 1.2 on 10.8 Macs.

Is there a fix in the works?  Thanks.

Marc Boucher

Manager of Lab Operations

Mount Holyoke CollegeMac Security Suite 1.2

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9 Replies
exbrit
Level 21

Re: Installing Mac McAfee Security Suite 1.2

Is this through ePO or something similar, i.e. Enterprise?

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maclabmgr
Level 7

Re: Installing Mac McAfee Security Suite 1.2

Local Mac install from installer downloaded from McAfee.  We use Security Suite 1.2 on 10.68 macs and above.  No EPO.  Attempting install on Mac admin account. 

We are an Enterprise account.  We also run McAfee Enterprise 8.8 on our PCs.

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exbrit
Level 21

Re: Installing Mac McAfee Security Suite 1.2

Thanks I was wondering whether or not to move it to Mac and Linux products in the Enterprise area but perhaps not in that case.

I would contact Technical Support a.s.a.p. they're open until 6pm Pacific via phone:  http://service.mcafee.com/ServiceSelect.aspx?lc=1033&sg=TS&pt=1&st=PHONE

Or 24/7 via online chat.

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exbrit
Level 21

Re: Installing Mac McAfee Security Suite 1.2

Meanwhile I was Googling this issue and came across this, any help?

http://www.bu.edu/infosec/howtos/bypass-gatekeeper-safely/

(Sorry, no MAC experience).

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maclabmgr
Level 7

Re: Installing Mac McAfee Security Suite 1.2

That was tried.  Unfortunately the results were the same.

MacLabMgr

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exbrit
Level 21

Re: Installing Mac McAfee Security Suite 1.2

Then Tech Support is your best bet.  It's a free call or online chat.

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Vineetkr
Level 10

Re: Installing Mac McAfee Security Suite 1.2

Hi,

We are aware of this issues and actively working on fixing this issue ASAP. I just now published a document related to this issue.

https://community.mcafee.com/docs/DOC-4688

We also created KB77390 to track this issue.

https://kc.mcafee.com/corporate/index?page=content&id=KB77390

Thanks,

Vineet

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Vineetkr
Level 10

Re: Installing Mac McAfee Security Suite 1.2

Hi,

We released fix for this issue today. All impacted Mac products are reposted. You can download new build for VirusScan for Mac 9.0.2.1549 that solves this problem.

For more information please refer to KB 77390 (https://kc.mcafee.com/corporate/index?page=content&id=KB77390).

Thanks

Vineet

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exbrit
Level 21

Re: Installing Mac McAfee Security Suite 1.2

Thanks Vineet.  I hope that helps the OP.  I think we need a section in Consumer for MAC products.

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