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rickdubu
Level 7

Install error without explanation

During repeated attempts to install, based on the start of another yearly subscription, I'm getting an error message that reads:

McAfee Master Installer

! Setup can't continue

There is other Application Protection software running that is not compatible with McAfee Internet Security. Please remove any other Application Protection programs previously installed.

Ok, so I removed (deleted) another company's program & tried again - No luck.

Removed all previous McAfee versions, tried again - still No Luck.

The error message isn't telling me what app is the problem. Any viable, workable suggestions?

In advance, thank you.

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1 Reply
Moderator
Moderator

Re: Install error without explanation

Hi,

It looks like you have another McAfee suite already installed - M shield icon noticed at the top right of the screen shot. Please call our Technical Support from the below link to get assistance

http://service.mcafee.com

Tier 2.5 Technician
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