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jackiepond
Level 7

Error installing updates!

Hi,

My McAfee is saying "Error while installing updates!" when it tries to update.  Not much info to go on!

I am running Mac v10.9.5...I am new to apple so no idea where to go for help with this.

I have McAfeeLivesafe Internet Security 3.5.0

Automatic update is turned on but it also fails when I try and update manually.

It has worked fine until now and I am not aware of any changes to my computer.

I tried logging in to my on line account and it says my device needs to be on line to get updated ...don't understand what this is as I am connected to the internet....

Could any lovely person out there give me an idea on how to fix this please?

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3 Replies
exbrit
Level 21

Re: Error installing updates!

As LiveSafe is a consumer product have moved this from Business to Consumer > Mac Products.

Hopefully someone with knowledge will be along soon.

---

Peter

Moderator

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jackiepond
Level 7

Re: Error installing updates!

oh sorry about that. thanks!

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exbrit
Level 21

Re: Error installing updates!

No problem. Meanwhile you may want to try Technical Support here,  just alter the Country at top right as applicable.

It's free by phone or online chat.

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