Folks, I ma having an error when I install mcafee Internet Security 1.6 for Mac. I get an error "An Enterprise version of the product is already installed on your mac...." I have followed all the threads out there..there is no resolution. Can anyone help?
Is this the consumer version that you are trying to install?
If so I'll move this to the proper area.
Meanwhile I would go straight to Consumer Technical Support and open a case. It's free by phone or online chat.
The reason I'm suggesting it's a consumer product that you are installing is that we've had a number of similar instances there. Technical Support solved them.
I am trying the consumer version. Also I did call the help line..they have escalated it and I am to expect a call back. If you know the resolution, can you share it?
Moved this back to Consumer, there is a MAC section but the Admin hasn't made it available to the public yet, so it's in Other Consumer Products for now The only thought I have, as the nearest I've got to a MAC is an iPAD I'm afraid, was there any trial security software that came with it when you got it, if so look to remove that, maybe with a tool available on the web, or some proprietary branded software for that particular machine installed? Often those interfere with McAfee installations and should at least be disabled during the process.