I'm running ePO 5.10.0 Update 13 on premise and trying to link it to MVISION EPO but it's failing. My EPO on premise MVISION Endpoint extension version is 18.104.22.168. I have MVISION EPO Admin and MVISION EPO Account Admin rights in our MVISION EPO tenant. I enter my username/password in the MVISION EPO migration and it fails to link the account. I've succesfully tested on premise EPO port 443 to the URL's: migr-usw001.mvision.mcafee.com, and migr-usw002.mvision.mcafee.com. At this point I assume there's a username/password issue.
Do I need to have the same exact username and password accounts in my on premise EPO and MVISION EPO, or should I be able to connect to MVISION EPO as long as I'm entering my MVISION EPO account credentials? I'm not sure what the correct username/password syntax is supposed to be, but I've tried a few options and they've all failed. What is the correct username syntax when trying to link to existing MVISION EPO account?
Do I need to have the same exact username and password accounts in my on premise EPO and MVISION EPO, or should I be able to connect to MVISION EPO as long as I'm entering my MVISION EPO account credentials?
Answer: to link and Mvision ePO tenant (account) you need an Mvision ePO user not an on prem ePO user, the format of that user should be: username @ domain . com , the same way as you would log into the web page.
Please see below document and ensure all URLS and ports are accessible from you ePO onprem:
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