Getting "{"tid":1969240788,"message":"No tenant id available","status":400}" message

[stevensee]

I am getting 

{"tid":1969240788,"message":"No tenant id available","status":400}

error after successful authentication. Can you please assist? 

[aguevara]

where are you authenticating / login in? 

[stevensee]

I am attempting to access the MVISION portal: https://mvision.mcafee.com/ but failed.

[aguevara]

could you please open a case with support and include your grant and email address

Regards

Alejandro

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[stevensee]

can you share with the support email address? I do have the grant number.

[aguevara]

here are the contact details for Trellix/Mcafee support

https://www.trellix.com/en-us/support.html

Regards

Alejandro

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?