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mfemvedr consuming disk usage

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mfemvedr is consuming over 70% of the disk usage which is causing the Win 10 system to freeze or be sluggish.  Is there a known issue with MVision EDR? No threats are seen. Other.  .  .

MVISION EDR 3.0.0.432

System Windows 10

Thank you. 

 

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Reliable Contributor
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Message 4 of 9

Re: mfemvedr consuming disk usage

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known issue with that build if your trace db file is growing like crazy.   3.1 should fix it. 

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McAfee Employee
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Message 2 of 9

Re: mfemvedr consuming disk usage

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Hello , 

Kindly capture the  ProcMon , WPR  & MER from the impacted system and reach out to McAfee Technical Support as we need might have to identify what is causing the issue.

Thank you 

McAfee Support 

 

 

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Re: mfemvedr consuming disk usage

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Thank you.  Could you please provide KB on how to capture the required info. 

 

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Message 4 of 9

Re: mfemvedr consuming disk usage

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known issue with that build if your trace db file is growing like crazy.   3.1 should fix it. 

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Re: mfemvedr consuming disk usage

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Thanks for the reply.   I am using MVISION EDR 3.1.0.482.

Do you have a link to the KB on this as a known issue in Ver 3.0?

Thank you. 

 

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Message 6 of 9

Re: mfemvedr consuming disk usage

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Can you tell what file is actually consuming space?

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Re: mfemvedr consuming disk usage

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I am so new to this, I would have to research how.
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Message 8 of 9

Re: mfemvedr consuming disk usage

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Go to c:\programdata\mcafee\mar\ and see the biggest file.. Which one and roughly how big?

Re: mfemvedr consuming disk usage

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You were correct to begin with.  I went back to look at the version again this morning and didn't note the change from 3.0 to 3.1 since then.  My apologies. I caught up with a colleague who fixed the issue as indeed you indicated, a known issue fixed by the upgrade.  

Thank you!!!

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