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andrep1
Reliable Contributor
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Message 1 of 2

Webhook usage

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Hello.

I've been playing around in a test instance of MVISION ePO+ MVISION EDR  using a few test machines trying to get the webhooks to work. I've done a few calls, following the examples, that create webhooks for devices managed by ePO but the device never seems to show up in the investigation  although the investigation says there is one...

Under "investigated items", it shows "1 device(s)" but the device doesn't show in the details or the device list. If I create the same investigation manually, then it shows and the automation starts to run and stuff gets found

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mpatel127
McAfee Employee
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Re: Webhook usage

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Hi @andrep1 ,

Thank you for posting on community,

As the issue requires investigation with help of backend team, we suggest you to log a ticket with McAfee technical support and we will connect with you asking for some information related to your EDR console and we will share those information with backend team to investigate the issue further.

Hope this helps!

Thanks,

Mayur P

 

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mpatel127
McAfee Employee
McAfee Employee
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Message 2 of 2

Re: Webhook usage

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Hi @andrep1 ,

Thank you for posting on community,

As the issue requires investigation with help of backend team, we suggest you to log a ticket with McAfee technical support and we will connect with you asking for some information related to your EDR console and we will share those information with backend team to investigate the issue further.

Hope this helps!

Thanks,

Mayur P

 

View solution in original post

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