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ChrisQ
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Message 1 of 8

Is EDR down? European data centre

Just getting a blank page, tried other browsers, no menu options available.

7 Replies
jmcg
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Message 2 of 8

Re: Is EDR down? European data centre

Seem like it's all EDR region.

I'm not able to access EDR status from the trust :

 

https://trust.mcafee.com/

 

https://trust.mcafee.com/edr/

 

Should be : KB92374_TrustSite

ChrisQ
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Message 3 of 8

Re: Is EDR down? European data centre

Thanks, I've been looking for a status page, although I'm not even seeing EDR on there now!

jmcg
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Message 4 of 8

Re: Is EDR down? European data centre

Here, this KC provide all the status page :

 

https://kc.mcafee.com/corporate/index?page=content&id=KB92374

jogvan
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Message 5 of 8

Re: Is EDR down? European data centre

I get the message: Loading MVISON EDR. Retrying in 60 seconds and it's looping with the same message. 

 

 

 

 

ChrisQ
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Message 6 of 8

Re: Is EDR down? European data centre

A response from McAfee would be helpful, I don't want to have to create a service request just for this

 

jmcg
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Message 7 of 8

Re: Is EDR down? European data centre

You should create a SR to follow the issue.

No SR = No Urgency

ChrisQ
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Message 8 of 8

Re: Is EDR down? European data centre

It's back now, but I still can't see any messages about why it was down. I will consider creating an SR

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