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Reliable Contributor
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Message 1 of 3

EDR user info

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Since I last checked (maybe a couple of days ago) the user information has changed from showing user names as expected, to showing pm.users.details.firstNameLastName (see screenshot).

I know there was scheduled MVISION EDR Cloud Maintenance yesterday evening, is it possible it caused this?

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McAfee Employee
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Re: EDR user info

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Hello Chris ,

Kindly check in different browser like Firefox if its working . Clear the Browser Cache and Relogin and it should work fine .

 

Thanks 

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McAfee Employee
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Re: EDR user info

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Hello Chris ,

Kindly check in different browser like Firefox if its working . Clear the Browser Cache and Relogin and it should work fine .

 

Thanks 

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Reliable Contributor
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Re: EDR user info

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Thanks @ryadav1, I don't know why I didn't think of that myself!.

Really new to EDR, and only used it with Edge and had no problems before.

I checked with Firefox, and cleared the edge browser, both of which had the users shown correctly.

 

 

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