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Move Agentless troubleshooting

Hi,

What is the best way to troubleshoot MOVE agentless.

I did configure everything and in ePO 3 systems are reporting that they are protected and the other systems are not protected. VMWare tools are installed on all systems with all options.

Regards,

Frank

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rajinp McAfee Employee
McAfee Employee
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Message 2 of 3

Re: Move Agentless troubleshooting

- Restart the MOVE service.

- Do an wake up agent call on SVA.

- Once the wake up agent is successful,

- Carry out the connector sync.

dereks
Level 7
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Message 3 of 3

Re: Move Agentless troubleshooting

Hi

I had that same issue and found this which really helped  (kudos to 'SteveD'):

http://www.virtuallyvirtuoso.com/mcafee-move-3-0-and-vshield-deployment-and-tips

Search for the 'Unprotected Status' section toward the end of the page.  Hope this helps.

Derek

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