cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Not applicable
Report Inappropriate Content
Message 1 of 2

Move-AV MultiPlatform OAS - ScanTimeout

Good Morning everyone, i have a problem winth Move-AV 4.8 Multiplatform without SVM Manager.

In my infrastructure i have vdi linked clone and vdi "standlone" so not created from a Goldend Image

and policy assign primary and Secondary OSS.

In some cases i see in the Threat Event the "scan Timeout" and i cannot find a solution or a workaround to it except move 45sec to higher value for timeout.

In same infrastructure when i create 20 vm "standalone" the oss scan server goes in cpu freeze for too much request, how can i solve this problem?

 

Thank you very much

 

1 Reply
rackroyd
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: Move-AV MultiPlatform OAS - ScanTimeout

There is a lot of useful information in the Move Faq article:

KB83964 - FAQs for Management for Optimized Virtual Environments (MOVE)
https://kc.mcafee.com/corporate/index?page=content&id=KB83964

Also, when creating a gold image it's important to run an ODS on it _before_ saving it so that it has a fully populated scan cache - otherwise every time the gold image is used that scan cache has to be recreated on the new machine. This results in a lot of unnecessary scans.

Finally make sure that appropriate OAS policy exclusions are set for the client OS.
For Windows for example you might refer to the Microsoft article:

https://support.microsoft.com/en-us/topic/virus-scanning-recommendations-for-enterprise-computers-th...

Hth





Was my reply helpful?


If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community