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Former Member
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Move-AV 4.8.1 - WSAECONNABORTED = 10053

Good morning, i have a problem with Move-Av MultiPlatform 4.8.1.

I installed e  news OSS and i assigned to it only 2 Virtual machine, but in mvserver.log i saw this error:

 

ERROR: svc_socket.c: 323: socket send failed(err: WSAECONNABORTED = 10053), Client has closed the connection (may be due to Timeout).

ERROR: svc_socket.c: 323: socket send failed(err: WSAECONNABORTED = 10053), Client has closed the connection (may be due to Timeout).

ERROR: avs_amcore_scanner.cpp: 565: Failed to send Close request for \. err 10053

ERROR: svc_socket.c: 323: socket send failed(err: WSAECONNABORTED = 10053), Client has closed the connection (may be due to Timeout).

ERROR: avs_server.c: 1217: write_scan_resp_based_on_protocol failed: 10053

ERROR: avs_server.c: 1493: avs_write_scan_response failed. err: 10053

ERROR: svc_socket.c: 273: socket recv failed(err: WSAECONNABORTED = 10053), Client has closed the connection (may be due to Timeout).

ERROR: svc_socket.c: 275: socket recv failed after reading 0 bytes. err: 10053

 

What can i do to resolve the issues? i saw a kb where this problem occurs on CPU 100% oss performance and solved in 4.8.1 but i am in 4.8.1.

 

Thank you very much

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Former Member
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Re: Move-AV 4.8.1 - WSAECONNABORTED = 10053

Hello @Former Member 

Thanks for your post.

Is it possible for you to upgrade it on 4.9.

Please do let me know what is the exact version 4.8.1.175 ?

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Former Member
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Re: Move-AV 4.8.1 - WSAECONNABORTED = 10053

Yes the version is  4.8.1.175... is not a problem to upgrade to 4.9

but where can i found a kb or somthing else to explain this problem? 

i didnt find any solution on the net but i was thinking about a bug.

 

Tks

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Re: Move-AV 4.8.1 - WSAECONNABORTED = 10053

Hello @Former Member 

Thanks for your response.

We do have a Hotfix available internally with support and Time Out issue has been fixed in that.

I would suggest you to please open a Service Request , Get the Hotfix and apply it.

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Re: Move-AV 4.8.1 - WSAECONNABORTED = 10053

Ok perfect i open asap an sr to resolve this issues.

Do you have a kb article to read about this problem so i can explain it 

to my customer?

 

Tks

fabrizio

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Message 6 of 6

Re: Move-AV 4.8.1 - WSAECONNABORTED = 10053

Hello @Former Member 

Thanks for your response.

Once you have the Service Request open.

You will get the Hotfix and there is a Release Notes mentioning the fix addressed.

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If you find this post useful, please give it a KudosAlso, please don't forget to select "Accept as a Solution" if this reply resolves your query!

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