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McAfee MOVE Multi-Platform CPU Performace Loss from interaction with EDR solution

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Hi, We are facing a CPU Performance problem that started when deploying our EDR Solution to the XenApp servers which are running with McAfee MOVE MP. We want to exclude McAfee MOVE from interacting with the EDR Solution. What processes does McAfee MOVE depend on, in order for us to whitelist them in the EDR Solution? Also, if there is some configuration we can make to the MOVE Policies to eliminate this conflict, please advise. Best regards, Radu
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McAfee Employee
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Re: McAfee MOVE Multi-Platform CPU Performace Loss from interaction with EDR solution

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Hi @User40406174 ,

MOVE AV  Multi-Platform Client is composed of the following executables 

  • mvadm.exe 
  • mvagtsvc.exe 

The EDR related process has to added to the MOVE Antivirus On-Access Policy.

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Thanks and regards,
Deepak G
McAfee Technical Support

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Re: McAfee MOVE Multi-Platform CPU Performace Loss from interaction with EDR solution

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mvagtsvc.exe is the process name for the move client service.

in the move on-access policy i would suggest to add process exclusions and folder exclusions for the edr solution so that move doesn't try to scan files that edr is accessing. 

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McAfee Employee
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Re: McAfee MOVE Multi-Platform CPU Performace Loss from interaction with EDR solution

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Hi @User40406174 ,

MOVE AV  Multi-Platform Client is composed of the following executables 

  • mvadm.exe 
  • mvagtsvc.exe 

The EDR related process has to added to the MOVE Antivirus On-Access Policy.

Was my reply helpful?
If you find this post useful, please give it a Kudos! Also, please don't forget to select "Accept as a solution" if this reply resolves your query!
Thanks and regards,
Deepak G
McAfee Technical Support

View solution in original post

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