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Aji
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Message 1 of 6

#MOVE SVM and MOVE Client deployment

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Currently, I already applied the MOVE 4.8 to extension and Master Repository, I install MOVE SVM on Win Server 2019 and MOVE Client on client server. But, the deployment fom ePO is failed for MOVE SVM

Status
▼My Organization > MOVE AV > MOVE SVMs > PEPC20102-P232                                     Failed

Sent Run Now task "McAfee Agent > Product Deployment" to "PEPC20102-P232"
Run now task McAfee Agent > Product Deployment received.
Run now task started.
Run now task McAfee Agent > Product Deployment failed.<br/>Details: Product "MOVEOSS_2600" installation failed, reason "Unknown error"..
Task Completed

 

The reason "Unknown error" is difficult to define the problem. Do you have any advice?

 

1 Solution

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AjaySundar
McAfee Employee
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Re: #MOVE SVM and MOVE Client deployment

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Hi @Aji,

Thank you for your response.

>> 1. ENS included  Endpoint Security Threat Prevention,  Endpoint Security Firewall,  Endpoint Security Web Control,  Endpoint Security Adaptive Threat Protection (ATP). am I correct?

On the SVM we would recommend installing only the ENS Threat Prevention

>> 2. I have already successfully installed ENS and MOVE SVM on the server and MOVE client on client server. However, on client server, only detect malware initiatively. What if I want to scan malware manually at client server? how can I do?

You do not have any option to perform a right click scan for the MOVE client machines, you can initiate a "Targetted ODS" to perform a targetted scan on the machine.

I hope this helps.
 
Thanks,
AJ
 

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5 Replies
AjaySundar
McAfee Employee
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Message 2 of 6

Re: #MOVE SVM and MOVE Client deployment

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Hi @Aji ,

Good day to you!

Could you please try to schedule the deployment task instead of using the "Run client task now" option?

1. Select the machine from the System Tree

2. Click on Actions --> Agent --> Edit Tasks on Single Systems.

3. Click on "New client task assignment"

4. Select "McAfee Agent" from the Product list

5. Select the Task type as "Product Deployment"

6. Click on "Create new task"

7. Select the MOVE client package and save the task

8. Under the "Schedule Type" select "Run immediately"

9. Save the task and perform a wake up agent call

If you still have issues with the deployment, please gather the MER logs from the machine and open a service request with the support team for further investigation.

I hope this helps.

Thanks,

AJ

Aji
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Message 3 of 6

Re: #MOVE SVM and MOVE Client deployment

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After install Virusscan Enterprise 8.8.0.2232 successfully, then I install MOV SVM 4.8.0.186 , but it's failed

I have already install MOV client on client server.

Can I install ES platform + ES ATP + ES Threat Prevention + ES firewall insteads of Virusscan Enterprise? if yes how it can be scaned at client server?

AjaySundar
McAfee Employee
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Message 4 of 6

Re: #MOVE SVM and MOVE Client deployment

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Hi @Aji,

Thank you for your response.

The McAfee MOVE supports ENS starting from version 4.7.

Hence, we suggest you remove VSE, reboot the machine, install ENS, and then install the MOVE SVM package.

https://docs.mcafee.com/bundle/move-antivirus-4.7.0-installation-guide-epolicy-orchestrator/page/GUI...

Thanks,

AJ

Aji
Level 8
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Message 5 of 6

Re: #MOVE SVM and MOVE Client deployment

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Hi @AjaySundar 

1. ENS included  Endpoint Security Threat Prevention,  Endpoint Security Firewall,  Endpoint Security Web Control,  Endpoint Security Adaptive Threat Protection (ATP). am I correct?

2. I have already successfully installed ENS and MOVE SVM on the server and MOVE client on client server. However, on client server, only detect malware initiatively. What if I want to scan malware manually at client server? how can I do?

AjaySundar
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 6 of 6

Re: #MOVE SVM and MOVE Client deployment

Jump to solution

Hi @Aji,

Thank you for your response.

>> 1. ENS included  Endpoint Security Threat Prevention,  Endpoint Security Firewall,  Endpoint Security Web Control,  Endpoint Security Adaptive Threat Protection (ATP). am I correct?

On the SVM we would recommend installing only the ENS Threat Prevention

>> 2. I have already successfully installed ENS and MOVE SVM on the server and MOVE client on client server. However, on client server, only detect malware initiatively. What if I want to scan malware manually at client server? how can I do?

You do not have any option to perform a right click scan for the MOVE client machines, you can initiate a "Targetted ODS" to perform a targetted scan on the machine.

I hope this helps.
 
Thanks,
AJ
 

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