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MOVE 4.0 ODS not working

I have the primary and secondary scan servers set up.

The OAS is working with no issues. ODS is enabled and a schedule is set, but no scan runs.

I find these errors in the logs.

K.0004.60884: Nov 16 2016:12:46:28.633:   ERROR: ivmc_machine.c: 1464: Unknown ODS command = 0.

K.0004.60884: Nov 16 2016:12:46:58.640:   ERROR: scan.c      : 1853: Protocol version mismatch. Client version: 6, Server version: 0. Aborting request.

K.0004.60884: Nov 16 2016:12:47:38.651:   ERROR: ivmc_machine.c: 1464: Unknown ODS command = 0.

K.0004.60884: Nov 16 2016:12:48:08.655:   ERROR: scan.c      : 1853: Protocol version mismatch. Client version: 6, Server version: 0. Aborting request.

K.0004.44168: Nov 16 2016:12:48:08.680:   WARNING: utl_rt.c    :  109: Process info is NULL for proc handle 0x4

K.0004.44168: Nov 16 2016:12:48:08.693:   WARNING: fsh_winnt.c :  272: Failed to get for process info of (System)

K.0004.60884: Nov 16 2016:12:48:48.663:   ERROR: ivmc_machine.c: 1464: Unknown ODS command = 0.

Anyone know what could be the cause?

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Reliable Contributor catdaddy
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Re: MOVE 4.0 ODS not working

Moved from  Community Support to MOVE Antivirus >Discussions

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Cliff
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Re: MOVE 4.0 ODS not working

We're experiencing the same issue, it also appears process and path exclusions are not applying as "mvadm ftypes list" and "mvadm procpassthru list" return nothing on client servers.

Processes I've excluded still show when run MOVE AV diagnostics on the primary SVM server.

We went through a migration from MOVE AV 3.6.1, did you do the same or is yours a clean install of MOVE AV 4.0?

Re: MOVE 4.0 ODS not working

It was a clean install.

Im still waiting for McAfee to get back to me.

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