cancel
Showing results for 
Search instead for 
Did you mean: 
OlegA
Level 7
Report Inappropriate Content
Message 1 of 2

How to disable "MOVE AV Client protection is disabled..." pop up?

Hello:

Once in a while (espcially when there are any issues with conenctivity) there is pop up on a Client VDI - "MOVE AV Client protection is disabled. Reason: Active OSS server: , is not reachable".   It's absolutly normal and going away after reconnecting... However, it bother our users a lot that's why I wonder if there is a way todisable this pop up.

Is there a way to disable "MOVE AV Client protection is disabled. Reason: Active OSS server: , is not reachable" on a client VM?

1 Reply
McAfee Employee sbenedix
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: How to disable "MOVE AV Client protection is disabled..." pop up?

Hi there,

 

there is no such option at present, I would suggest to review your setup though. Frequent disconnects are indicative of a (possibly) bigger problem. Make sure client machines and Scan servers are co-located (froma a network perspective), low latency, with no (network)hops in between and scanner servers are not overloaded. Connection should be permanent (more or less).

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community