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Connectivity problem "Off load server" with "SVA Manager"

I am having the following problem on the clients part with the message "issue - MOVE AV Protection Disabled".

And in the "Off-Load Server" I appear as follows.

I am suspecting that everything is because there is no connectivity between the "SVA Manager and the" Off-Load Server ", someone could confirm these queries, and if so, how to solve this problem.

Thank you very much in advance.

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