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davehorne
Level 10

update 33 percent ... doesn't go further

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I have a several month old Dell computer that came with LiveSafe - InternetSecurity installed.  For the past few days the update doesn't seem to get past 33 percent.

Should I assume this is a McAfee issue which will resolve on its own?  Also, it would be great if the versions and build were able to be copied and pasted. 

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davehorne
Level 10

Re: update 33 percent ... doesn't go further

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Ex_Brit, how's it going?  You've helped me many times in the past.


I installed the McAfee Virtual Technician and he did his magic.  I rebooted the computer (even though I wasn't asked to) and McAfee told me there was a new update.  

It updated and so far everything looks good.   If I have have any problems I'll stop back.


All the best, Dave Horne - The Netherlands

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exbrit
Level 21

Re: update 33 percent ... doesn't go further

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Edited, see next post

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exbrit
Level 21

Re: update 33 percent ... doesn't go further

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Oops you said update....possibly a network issue.  Best contact Technical Support in that case, link below.  It's free of charge by phone or online chat.

Sorry about that I just woke up so brain a bit fuzzy.

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davehorne
Level 10

Re: update 33 percent ... doesn't go further

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Ex_Brit, how's it going?  You've helped me many times in the past.


I installed the McAfee Virtual Technician and he did his magic.  I rebooted the computer (even though I wasn't asked to) and McAfee told me there was a new update.  

It updated and so far everything looks good.   If I have have any problems I'll stop back.


All the best, Dave Horne - The Netherlands

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exbrit
Level 21

Re: update 33 percent ... doesn't go further

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So glad the MVT worked for you.  I should have suggested that.  I guess my 1st coffee of the day hadn't yet had the desired effect on my brain cells...!!

All the best.

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