Lifesafe security scan on Samsung Note 10.1 Android, gets to about 1/3rd away through security scan and continually fails. Since purching this product it has never completed a security scan successfully.
I have it installed on an Android device and haven't had that problem, likewise I can't find any similar report.
So I think your best bet is to contact Mobile Technical Support directly which are available in your area 24/7.
See link below, or click here: Services and Support for Home and Office
Toronto ▪ Canada
Volunteer Moderator - Consumer Products
I CAN'T HELP PRIVATELY - PLEASE POST IN THE FORUMS
Use Advanced Search To Find Answers