refund

[CeciliaS]

Hello,

I have received an email from you for the renewal of my antivirus. The antivirus on my PC was due for renewal on 14/01 but I decided to purchase a 2 year subscription instead for the price of 119.95 euro. After a few days I also got taken the amount of 64.95 euro from my account which was my old yearly subscription plan. I am now asking a refund for this amount(64.95 euro) and a cancelation so it would not happen again. I have tried to contact you by phone but I have a problem with my phone number and it doesn't seem to put me through. Is there any other way to contact you?

Please let me know how to contact you in order to get my refund.

[Bharani_BD · Accepted solution]

Hi @CeciliaS 

We are sorry for the inconvenience caused. Please use the link below to contact our support for further assistance in processing your refund request.

Click this link  to contact support.

Thanks & Regards
Bharanidharan S