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exclusion not working

I have livesafe, and I use a VPN.  I  have added my VPN .exe file to the exclusion list, but the scan keeps deleting the file.  I have to keep re-installing my VPN software, and turning off the scan whilst i do this.  but a few hours later the file is deleted again. How can I add this to the exlusion correctly so it does not delete my VPN software?

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Moderator ymdfarhan
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Re: exclusion not working

Hi @bobbych

The exe file that you are excluding is it the shortcut from the Desktop or the original exe file from the Program Files folder? Please exclude the exe file that is available in the Program Files folder and also exclude other exe and dll files that you find in the same folder and updae the status.

Was my reply helpful? If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

Regards
Farhan

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