OK, I know that we shouldn't continue with Vista- but I'm only going to use the PC as a backup. It recently was running Norton AV. It was my wife's PC and it was her Norton subscription- so it happened to run out. I know I can install more devises with my LiveSafe account so I tried installing it- no luck. Error message: "76567". So I looked that up and saw a suggestion to download McUpdFix.zip- then from that- run McCertUpd.exe. I did that. Then I tried installing again (by downloading all the files- then trying the install). Got same error message. There is a page on the McAfee web site which discusses this. It says "if you need help with above steps, contact Technical Support (which term is a link) and provide this article number (TS102964). But if clicked on Technical Support- nothing happens. I doubt that my PC is - a Dell DIM9200 is lacking anything. Big hard drive (I replaced original with a SSD). If I can't get McAfee LiveSafe installed, I suppose I'll install W10 but I'd prefer to not spend the money for that.
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Hello @joezo
The steps you have followed is almost right but there are few extra steps that should be performed to install McAfee
Please follow the complete steps below,
Note that I've assumed joezo as your computer name and it display as C:\Users\joezo\Desktop\McUpdFix\McUpdFix\. It could be different as you might have given a different name for your computer.
The above steps should install McAfee. Please let us know the outcome.
Regards,
Madhan M
If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate
Hello @joezo
The steps you have followed is almost right but there are few extra steps that should be performed to install McAfee
Please follow the complete steps below,
Note that I've assumed joezo as your computer name and it display as C:\Users\joezo\Desktop\McUpdFix\McUpdFix\. It could be different as you might have given a different name for your computer.
The above steps should install McAfee. Please let us know the outcome.
Regards,
Madhan M
If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate
It worked! Thanks!
Joe
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