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Website won't open with VPN

Can't access my website with VPN turned on. No countries are being filtered. Other VPNs are fine. Could be something with traces or am I configured something wrong?


1 Reply

Re: Website won't open with VPN

Hi @Bernal 

Please follow the below steps and try to access the URL and update the status.

  1. Turn on VPN protection in the app.
  2. Select a Virtual Location based on the content you want to access. For example, to access a streaming service in the U.S, select the US virtual location.
  3. Verify that your IP address reflects the Virtual Location at
  4. Try to access the website again.

Clear your browser’s cookies

  1. Turn off protection in Safe Connect.
  2. Clear your browser’s cookies.
  3. In Safe Connect, turn on protection again.
  4. Restart your browser and try to access the content again.
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