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Unprotected device found that already has LifeSafe installed

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I have installed LifeSafe on my laptop, however I keep getting a notice that We found one device not protected with McAfee Livesafe. the only devices on my network are computer,  printer and wireless router When I check my on the Home screen it shows my computer as being protected. Does anyone know why I keep getting a message that I have an unprotected device. I have contacted tech support and they uninstalled and reinstalled Mcafee Live Safe and used the McAfee Consumer Product Removal tool (MCPR).

 

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Moderator SundarR
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Message 2 of 4

Re: Unprotected device found that already has LifeSafe installed

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Hello @christos,

It seems like this issue is related to this article. Please click on the URL and let is know if steps mentioned in the article helps resolve the issue.

Regards,

Sundar

(Note: Was my reply helpful? If this information was helpful in any way or answered your question, please select "Accept as Solution" in my reply. This will help others find a solution for this issue.)

 

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Moderator SundarR
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Message 4 of 4

Re: Unprotected device found that already has LifeSafe installed

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Hello @christos,

Thank you for the update, please do get back to us if you have any further queries.

Regards,

Sundar

3 Replies
Moderator SundarR
Moderator
Report Inappropriate Content
Message 2 of 4

Re: Unprotected device found that already has LifeSafe installed

Jump to solution

Hello @christos,

It seems like this issue is related to this article. Please click on the URL and let is know if steps mentioned in the article helps resolve the issue.

Regards,

Sundar

(Note: Was my reply helpful? If this information was helpful in any way or answered your question, please select "Accept as Solution" in my reply. This will help others find a solution for this issue.)

 

Re: Unprotected device found that already has LifeSafe installed

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The matter seems to have resolved itself without following the proceedure set out in the article.

Thanks for the reply.

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Moderator SundarR
Moderator
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Message 4 of 4

Re: Unprotected device found that already has LifeSafe installed

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Hello @christos,

Thank you for the update, please do get back to us if you have any further queries.

Regards,

Sundar