cancel
Showing results for 
Search instead for 
Did you mean: 

Uninstalling LiveSafe when I forgot to activate it.....

Well, just what the subject line says.  I just bought a new Acer laptop and, since I already have a multi-device Norton license, intended to uninstall McAfee so I didn't activate it.  I followed the normal uninstall procedures but it errored out saying it couldn't complete the uninstall.  It still shows up in my program list but anytime I try to open it, I either get nothing or get a blank window that says "Navigation to the webpage was canceled"

So I go out to get the MCPR tool and it says you must activate McAfee before you can remove it.  But how do I do that?  Do you suppose I should just try to run the MCPR tool anyway?

I'm running Windows 7 home premium, if that matters.

Also, while I typically follow instructions very well, I'm not a computer whiz so please feel free to speak to me as though I'm not very bright. 

Thanks

2 Replies
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 2 of 3

Re: Uninstalling LiveSafe when I forgot to activate it.....

Sorry this was overlooked, did you manage to uninstall it?  You just do it in the normal manner via Control Panel > Programs and Features then run the clean-up tool, and reboot.

Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 3 of 3

Re: Uninstalling LiveSafe when I forgot to activate it.....

That's too bad, sorry.  Then I would contact Technical Support, it's free by phone or online chat, phone is best.

Consumer Technical Support (alter Country @ top right as needed)

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community