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Alibi
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Renewed Livesafe subscription Win 10 on Dell. PC turns on, nothing works

Renewed Livesafe on Dell with Win 10. Turned on computer next day. Screen opens, but clicking on icons does nothing. Shows new email, but can't open. Power button does nothing. Have to shut down with on/off button. 

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Moderator sanjay
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Re: Renewed Livesafe subscription Win 10 on Dell. PC turns on, nothing works

@Alibi

That shouldn't be the case.

Could you please try to run the McAfee Virtual Technician (MVT) and see if it helps?.

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101111

You may also reinstall the McAfee product by following the steps below if the issue persists.

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331

cheers

Sanjay S

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