Renewed Livesafe on Dell with Win 10. Turned on computer next day. Screen opens, but clicking on icons does nothing. Shows new email, but can't open. Power button does nothing. Have to shut down with on/off button.
That shouldn't be the case.
Could you please try to run the McAfee Virtual Technician (MVT) and see if it helps?.
You may also reinstall the McAfee product by following the steps below if the issue persists.