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Real time scanning locks up computer when I open an Excel file

About a week ago I noticed my Dell All in One compute running Windows 8.1 and Excel Office 10 would lock up whenever I opened an Excel file.  The computer locks up for tens of minutes or longer.

I have tracked the problem to McAfee Real Time Scanning using the Task Manager.  The problem goes away when I turn Real Time Scanning off.

I tried entering my common Excel files into the Exclusion list.  They went in okay.  But the computer locked up when I tried to open one.  I checked later and the Exclusion list was empty.

So I want to stop Real Time scanning from locking up my computer when I open Excel files.

I also use Office 10 Word a lot and do not have this problem.

1 Reply

Re: Real time scanning locks up computer when I open an Excel file

While we await a mod to pass by some thoughts

1.Download and run MVT to see if it sees anything wrong with your install


2. This a nuisance but try a full uninstall cleanup via the preinstall tool; and reinstall.

How to remove McAfee

Preinstall Tool

Ok found an old solution but for VSE are you using the corporate or consumer product? Should have asked that first.

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