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tintwiz777
Level 7

No email message when sending a scanned message

After installing LiveSafe, whenever I scan documents and email them, the body of the email is no longer being sent.  The attached document ends up in the body of the email, but the email message that I write goes away.  Any ideas?

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exbrit
Level 21

Re: No email message when sending a scanned message

No attachment but I can guess that the antivirus portion of LiveSafe doesn't like the content for whatever reason.

What is this installed on, phone, tablet, PC or...?  Also what operating system, email client etc?

I can only advise you to try turning off email scanning perhaps?

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