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Visje
Level 9
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Message 151 of 193

Re: McAfee Management Service host - VERY HIGH CPU USAGE

Please provide prove that the issue is resolved.

Too many people are dealing with this.
Be honest. End 2017 the whole issue started and you never been serious about resolving it.
Seems to me McAfee wants our money, not our safety.

Re: McAfee Management Service host - VERY HIGH CPU USAGE

visje - try this - worked for me. if it doesnt work

just repeat the steps backwards.

 

GO INTO SAFE MODE AND TRY THE FOLLOWING.

i deleted . MODULECORE.EXE. in safe mode but left file in a folder on desktop

i deleted core folder from pef folder but left in a folder on desktop

i deleted mqs and vul folders but left in a folder on desktop

doing step 3 disabled quick clean / vulnerability scanner / shredder / fine with me never used it.

firewall and antivirus scanner still work fine for me, all i need

McAfee Management Service host useage fell dramatically . for me.

but remember doing an update will put those files back.

onalee
Level 8
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Message 153 of 193

Re: McAfee Management Service host - VERY HIGH CPU USAGE

I got this problem stopped using the subDBFix.exe a month or so ago, got this new update from you and now it's started AGAIN! STOP ALREADY! FIX IT OR STOP SCREWING IT UP!   enough already. 

Re: McAfee Management Service host - VERY HIGH CPU USAGE

still happening, daily but less frequent

hi cpu usuage kicks in now after 15-30min work load.

and i have stop whatt im doing, re boot to get it to go back down.

windows can fix an issue in weeks. mcafee have known of this

issue 7 months. 1 fix , which hasnt fully fixed it.

 

1111111.JPG

Re: McAfee Management Service host - VERY HIGH CPU USAGE

no reply on this thread from support in 3 weeks

cpu spikes continue from mmsshost, ive had it 2 months

others since last christmas. 1 fix in 7 months that hasnt fixed

it no exceptable. ive got 2 months left on my sub - and after

8 yrs, looks like im buying a dif security sweet.

if u cant fix this in 7 months, its sloppy work.

Visje
Level 9
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Message 156 of 193

Re: McAfee Management Service host - VERY HIGH CPU USAGE

I have to update next month. McAfee is sending the emails already, but NO WAY!

I'm not renewing my subscribtion. I have reported this issue november last year and still they haven't fixed it. Some lame techie wanted acces to my computer and when I refused I never heard from him again. That's the way McAfee is treating their customers.

NO McAfee for me.

Re: McAfee Management Service host - VERY HIGH CPU USAGE

I am on 16.0 R12 and still have the issue
Reliable Contributor selvan
Reliable Contributor
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Message 158 of 193

Re: McAfee Management Service host - VERY HIGH CPU USAGE

Hi All

The problem was solved in McAfee Version 16.0 R12 (Security Center version 17.2.124). If the problem persist then we might see a variant of this issue that needs investigation. Please help me with the below details 

1. Frequency of the issue - No. of times in a day the issue occurs

2. Applications that are open when the issue occurs

3. Actions that trigger the high CPU usage - Eg. Watching videos on a Browser

Re: McAfee Management Service host - VERY HIGH CPU USAGE

I am running McAfee, and usually Outlook 2016, IE 11.112 streaming video from a camera, and a music app though the workload seems to have no impact on the symptoms. The CPU builds up specifically if the machine is not being used at the UI.  For example playing music (via web, iTunes or Spotify) , and the CPU load is sufficient to distort the sound. Moving the mouse temporarily reduces McAfee Management Service Host to below 10% for 30 seconds. Selecting the McAfee Management Service Host task inTask Manager always reduces its CPU temporarily, rather like a stealth CPU user.

It often goes away temproarily if McAfee updates are checked (regardless of whether any are installed) say for 10 minutes or if the system is restarted. On the last occurance checking McAfee updates did not cure it. I restarted the Windows machine 5.5 hours ago and McAfee Management Service Host is currently fine at under 0.1% CPU, but if past experiecne is a guide, it will start again iwithin 24 hours.

Visje
Level 9
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Message 160 of 193

Re: McAfee Management Service host - VERY HIGH CPU USAGE

I had given that information ages ago. What have you been doing in the last couple months?

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