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nellycrock
Level 7

McAfee LiveSafe - Unable to install/Download from server - Is the server down?

I purchased McAfee LiveSafe from PC World at the weekend and used the included code to access and download the software.

When i try to install the program goes through 1. Preparing then comes up with:

Download Cannot Continue

Your McAfee software download cannot continue because either there's a problem with your internet connection of the McAfee download server is unavailable.

My internet connection is fine and i am writing this and have been using the internet for the past two days hard wired with no problems at all.

Is the McAfee download server down? If so how long does this take to come back online????

Many Thanks in advance

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1 Reply
exbrit
Level 21

Re: McAfee LiveSafe - Unable to install/Download from server - Is the server down?

Moved this to LiveSafe.


What operating system is this and service pack (if applicable)?

Regardless of your choice of default browser, McAfee uses Internet Explorer behind the scenes (downloads, updates etc.) so make sure that IE is updated to at least IE9 if Vista, IE11 if Windows 7 and above and set to it's default settings.


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