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McAfee Live Safe: Realtime Scanning gets OFF on its own..

McAfee Live Safe: Realtime Scanning gets OFF on its own..

Does any one know how to keep it on..

Thanks & Regards,

Prasanna

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13 Replies
exbrit
Level 21

Re: McAfee Live Safe: Realtime Scanning gets OFF on its own..

Make sure you have no other antivirus installed.

Run the Virtual Technician to see if it finds and fixes problems.

Lower down that same page you'll see "Contact Support" - Technical Support is free by phone or online chat and available by clicking that button.

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Re: McAfee Live Safe: Realtime Scanning gets OFF on its own..

McAfee LiveSafe was running fine until yesterday... I am not sure why it has to stop without me disturbing this.

I thought McAfee will keep me safe.. But..

I shall try your suggestion..

Thanks & Regards,

Prasanna

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Moderator
Moderator

Re: McAfee Live Safe: Realtime Scanning gets OFF on its own..

Hello Prasanna

Is this the same PC that we had trouble Installing ? ( )

Tier 2.5 Technician
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Re: McAfee Live Safe: Realtime Scanning gets OFF on its own..

Yes, it's the same PC....I had reinstalled Windows and McAfee LiveSafe...

Every thing was fine until yesterday...

I remember, last time, to rectify the real-time scanning issue, I had uninstalled McAfee... Got into all the problems wasted around 40~50 hours of my time to get it up-and-running..

This time I am not going to uninstall McAfee or contact McAfee support, considering I have to spend vast amount of times to get issues with McAfee resolved...

I as under the impression, McAfee would keep my PC safe and secure, but...

Thanks & Regards,

Prasanna

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Re: McAfee Live Safe: Realtime Scanning gets OFF on its own..

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exbrit
Level 21

Re: McAfee Live Safe: Realtime Scanning gets OFF on its own..

OK I will let deal with this as he is very experienced.

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Re: McAfee Live Safe: Realtime Scanning gets OFF on its own..

Thanks.

I hope there is a quickfix other than reinstalling Windows.

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Re: McAfee Live Safe: Realtime Scanning gets OFF on its own..

Please recommend a better AntiVirus, other than LiveSafe..

LiveSafe is really making my "Life Unsafe"

Thanks & Regards,

Prasanna

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Moderator
Moderator

Re: McAfee Live Safe: Realtime Scanning gets OFF on its own..

Please try the below and see if it helps

Restart the PC and check for McAfee Updates after Restart. If updates are installed - check for System tray icon which indicates the progress of Updates.

We also want to verify if all the McAfee services are running. Open Run dialogue and type "services.msc" - Scroll down until you see the McAfee services list. Post the screenshot of all McAfee Services list.

Note: Windows Updates are known to cause problems with McAfee installing the Updates. Ensure all pending important Windows Updates are installed before trying the above steps

Tier 2.5 Technician
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