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Molz
Level 7
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Message 1 of 2

LiveSafe without Mac

Hi,

In June i purchased mcafee LiveSafe, saying support for unlimit number of pc, mobile and mac units. I have mcfee running succesfully on to PC's. Now i am trying to install LiveSafe on my Mac computer. When I login at MyAccount on home.mcafee.com, choosing my LifeSave and Mac, I am not offered to download the software, as i am for PC and mobile devices. I am only offered to download the True Key App.

I have tried to run safari and chrome browser as not being private/anonymous. but it makes no difference. Any hint ? Or does LiveSafe sometimes not include support for Mac devices ?

1 Reply
Moderator ymdfarhan
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Message 2 of 2

Re: LiveSafe without Mac

Hello @Molz

McAfee LiveSafe subscription does support Mac and it is strange that you do not get the option to install it on your device. I will send you a DM asking for a few details, which will be helpful for us to check what the issue could be and take it forward.

Please reply back to the DM as and when possible.

Regards
Farhan