cancel
Showing results for 
Search instead for 
Did you mean: 
dhruid
Level 7
Report Inappropriate Content
Message 1 of 13

LiveSafe control panel has started opening upon computer start-up

The title basically sums this problem up. For about the past fortnight, whenever I boot up the computer and log in to Windows 10, the LiveSafe main control panel appears on the screen.

I still have 224 days left on the subscription, so it's not a reminder to renew.

McAfee LiveSafe Version 16.0.5

SecurityCenter version 16.5

Build 16.5.190

I'd really appreciate a way to get this back to it's old, "quiet achiever" self.

12 Replies
cyberdude
Level 11
Report Inappropriate Content
Message 2 of 13

Re: LiveSafe control panel has started opening upon computer start-up

hello,

your question is already being discussed in this topic;

there is also a workaround to solve this for the moment.

i had this problem too after the latest patch from microsoft was released. i have done a new reinstall and this fixed for me the problem.......

hope this helps.

Reliable Contributor Peacekeeper
Reliable Contributor
Report Inappropriate Content
Message 3 of 13

Re: LiveSafe control panel has started opening upon computer start-up

Actually setting it too disable fast startup then reboot and re-enable it appears in my case to have stopped this happening. Worth a try

Sorry this does not work I just saw the popup return.

Reliable Contributor Peacekeeper
Reliable Contributor
Report Inappropriate Content
Message 4 of 13

Re: LiveSafe control panel has started opening upon computer start-up

Neither workaround works for long emailed the product manager for comment

dhruid
Level 7
Report Inappropriate Content
Message 5 of 13

Re: LiveSafe control panel has started opening upon computer start-up

Confirmed Peacekeeper - neither work-around worked for me at all.

cyberdude
Level 11
Report Inappropriate Content
Message 6 of 13

Re: LiveSafe control panel has started opening upon computer start-up

hello Peacekeeper,

have you tried a reinstall ? i have done this last friday. after receiving the last patchupdate for the month from MS having this problem aswell. after a reinstall i have not seen this again at startup.

1 removed Livesafe from Windows

   done reboot

2 used MCPR

   done reboot

3 used McPreinstall

   done reboot

4 new install of Livesafe

maybe worth a try ?.........

Reliable Contributor Peacekeeper
Reliable Contributor
Report Inappropriate Content
Message 7 of 13

Re: LiveSafe control panel has started opening upon computer start-up

Will try later on  did you get the same version also check fast startup is selected

Reliable Contributor Peacekeeper
Reliable Contributor
Report Inappropriate Content
Message 8 of 13

Re: LiveSafe control panel has started opening upon computer start-up

Now that is strange followed your path though normally I skip the preinstall though in this case did it. Same version so why not popup. Oh early days but will see what an overnight shutdown brings. Nite and thanks for the suggestion

cyberdude
Level 11
Report Inappropriate Content
Message 9 of 13

Re: LiveSafe control panel has started opening upon computer start-up

fingerscrossed..............

Reliable Contributor Peacekeeper
Reliable Contributor
Report Inappropriate Content
Message 10 of 13

Re: LiveSafe control panel has started opening upon computer start-up

Still ok after a night off. Waiting to see what the manager says

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community