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Live safe is messed up

I just can't use real-time scanning feature and when ı click the button it does not respond.Firewall and other protection measures are OK but also the virus scan is completely rendered useless it can't even start both full and quick scan.And the status is changed "At risk" from secure.What could have happen  ?

Please refer to me if any solutions available.

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Moderator ymdfarhan
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Re: Live safe is messed up

Hello @facestar

Please follow the steps in the article TS101303 and let me know if that resolves the issue. The article is for Real Time Scanning disabled and looks like you are facing the same problem as the product says that it is at risk.

You can skip the steps under Solution 1 and follow Solution 2 directly becasue it is more relevant to the issue you are facing.

Regards
Farhan

Was my reply helpful? If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

 

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