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LifeSafe renew and version issue

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Dear all,

Here is my question : I'm using Lifesafe since a while and I'm now at the end of the validity period (next 13/01/2020).

I well get a message from interface indicated I could renew (no automatic validation). when I used the link, I redirected to "McAfee LifeSafe version " update page, but looking to the product characteristic, it is limited to 10 devices => it looks to be Total version.

When I check on the website, Lifesafe is well unlimited devices and Total untill 10 devices according your choice.

Moreover, I would like to use the followiing link with cashback promotion, but when I choice 2 years renew, i got the message my basket if empty…. (mcafee(dot)com/content/dam/emea/cashback/FR.html?&=undefined&s_tnt=FRCB)

=> How can I use this promotion to update my McAfee Lifesafe for 2 new years ?

=> How can I have 2 years lifesafe (unlimited devices) update ?

 

Kinds regards,

/Fab.

1 Solution

Accepted Solutions
Madhan Community Manager
Community Manager
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Message 5 of 5

Re: LifeSafe renew and version issue

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Hello @Fabmily 

We are happy that your McAfee LiveSafe product has been renewed with a special discount.

Please feel free to contact our Support anytime and we are here to help you out.

Regards,
Madhan M

If this information was helpful in any way or answered your question, please mark it as the Accepted Solution and give Kudos if appropriate

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4 Replies
Madhan Community Manager
Community Manager
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Message 2 of 5

Re: LifeSafe renew and version issue

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Hello @Fabmily 

We are sorry for the inconvenience. We have sent you a private message. Please check and respond.

Regards,
Madhan M

Re: LifeSafe renew and version issue

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Hi @Madhan ,

Thank you for your reply.

Answer has been sent in private message.

Kinds regards,

/Fab

Madhan Community Manager
Community Manager
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Message 4 of 5

Re: LifeSafe renew and version issue

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Hi @Fabmily 

I've responded back to your message. Please check.

Regards,
Madhan M

Madhan Community Manager
Community Manager
Report Inappropriate Content
Message 5 of 5

Re: LifeSafe renew and version issue

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Hello @Fabmily 

We are happy that your McAfee LiveSafe product has been renewed with a special discount.

Please feel free to contact our Support anytime and we are here to help you out.

Regards,
Madhan M

If this information was helpful in any way or answered your question, please mark it as the Accepted Solution and give Kudos if appropriate

View solution in original post

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