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Si6i
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How Do I edit firewall and other settings?

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Recently, the firewall decided to block a website I like to use that isn't malicious (I know it's the Livesafe app because when I uninstalled it to test, the site I am able to connect to the site again). So I followed the instructions to change firewall settings and get this. My question is how do I even edit the settings? The window that shows up to edit is too small and some parts aren't even shown in the window and I have no way to resize this window.  This also seems to be the case for other things in the app too that has a popup window (like realtime scan, the schedule scans, Antispam, etc).Firewall.png

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Re: How Do I edit firewall and other settings?

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@Si6i 

Please follow the outlined steps as per our article Secondary screens in McAfee security products for Windows only partially display 

Regards
Siva

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members? give Kudos if appropriate

 

 

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Reliable Contributor Peacekeeper
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Re: How Do I edit firewall and other settings?

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A couple of thoughts. Is it firewall or web advisor blocking it. Does it have a popup yellow or red when it blocks if so that is web advisor. Re if it is the firewall try disabling the firewall and connecting. If it connects go to firewall settings and disable netguard.

Alternatively if you know the website's IP add it as an exclusion to netguard.

Of course this assumes you fix the small window issue. I assume the issue was there both before you uninstalled McAfee and after reinstalling was it?

If only after last install ie the window issue uninstall again via both windows removal path and running the mcpr program (Removal tool)

see Remove Mcafee method

Ok before uninstalling download and run the MVT diagnostic program it can  fix some issues.

Find the file  HERE

If all above fails call support

post back if you find a solution.

 

Re: How Do I edit firewall and other settings?

Jump to solution

@Si6i 

Please follow the outlined steps as per our article Secondary screens in McAfee security products for Windows only partially display 

Regards
Siva

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members? give Kudos if appropriate

 

 

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