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margo33
Level 7

HELP! Cannot activate livesafe on android tablet.

I am trying to install livesafe on my mother's samsung tablet (running adroid 4.2.2). However when I download the software and go to activate the software I get an error message telling me that this device is already linked to another account,  but it isn't, because it is brand new.

I have called customer services, who put me on hold for what seemed forever.

can I get some help from anybody please?

Regards,

Kieron.

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1 Reply
exbrit
Level 21

Re: HELP! Cannot activate livesafe on android tablet.

Mobile Support for your area is here:  http://service.mcafee.com/MobileSupportHome.aspx?lc=2057&sg=MS&pt=1

I would try them again, they are supposed to be available 24/7.

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