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Google chrome won't open if my LiveSafe is turned on

I just updated my McCafee today because it keeps popping a message about my LiveSafe was turned off. After the update and turned my LiveSafe on, I could no longer load my Google Chrome browser. Everytime I open it, it closes down instantaneously but I can actually access it through internet explorer. When I tried to troubleshoot the problem, it said the chrome is incompatible. I'm not quite sure how to resolve this issue. I would not want to turn off the livesafe just so I could use the google chrome. Does anyone know how to fix this issue? Thanks.
2 Replies
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Re: Google chrome won't open if my LiveSafe is turned on

hello,

maybe some previous update went the wrong way and the easiest way to fix is to do a reinstall of livesafe ?......

to do so :

1 use windows programs and features in Control Panel to remove McAfee Livesafe and Webadvisor. reboot the computer

2 download and run MCPR the removal tool to clean up most of the remaining fiiles and registry entries.

http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp

reboot and thereafter the new install of livesafe.

hope this will help

Re: Google chrome won't open if my LiveSafe is turned on

hello,

i would like to ask if you have done the reinstall of mcafee and if it solved your problem of opening the Chrome Browser perhaps ?

thanks

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