cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

Firewall blocking Microsoft Office 365 apps - Can't use Sharepoint

Jump to solution

I'm using livesafe on a mac, and since installing it, I can't go on a sharepoint and, for example, open an excel document on my desktop excel.

What settings do I need to change in the firewall so it works ?

 

Thank you

1 Solution

Accepted Solutions
Highlighted

Re: Firewall blocking Microsoft Office 365 apps - Can't use Sharepoint

Jump to solution

Hi @Bentzai 

Please turn off McAfee in your MAC OS and try to access the excel in the local app and let us know the status and the error message from McAfee.

View solution in original post

3 Replies
Highlighted

Re: Firewall blocking Microsoft Office 365 apps - Can't use Sharepoint

Jump to solution

Hi @Bentzai 

Please give us few details to understand the issue better:

Your McAfee and MAC OS version and what error comes when sharepoint is blocked by McAfee.

Highlighted

Re: Firewall blocking Microsoft Office 365 apps - Can't use Sharepoint

Jump to solution

Ok,

When I go into a folder in a sharepoint where I have excel files, for example, when you want to open an excel file, you can open it online (in your browser) or open it in your desktop application (your local excel program); when I try the second option (on my desktop app), it ask if I authorize this page to open Microsoft Excel, which I do, and then I get a message from excel saying it can't open the document.

Highlighted

Re: Firewall blocking Microsoft Office 365 apps - Can't use Sharepoint

Jump to solution

Hi @Bentzai 

Please turn off McAfee in your MAC OS and try to access the excel in the local app and let us know the status and the error message from McAfee.

View solution in original post

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community