a customer notified me that my product, Arc Studio Pro, gets flagged as malicious upon download by McAfee LiveSafe (on a Windows system).
My product is definitely virus free and code signed, could you have a look?
The file can be downloaded here: https://arcstudiopro.com/download/
Thank you and best regards,
Follow this FAQ please
Ensure the file is zipped and passworded with password infected.
If file is bigger than 10Mb zipped post a link to a www.virustotal.com scan and I will pass this onto Mcafee
Hey Peacekeeper, thank you for looking into this!
Here is the requested link from virustotal.com
We are able to download the file from https://arcstudiopro.com/download/ whereas McAfee was not blocking the download. Please help us with the screenshot for the blocking download. Also, inform your customer to try the below steps and update us.
1. Add your website in McAfee WebAdvisor Trusted list