Does Mcafee Livesafe Remove trojans like search-eu.exe.bid simply by running a full scan? Or do I need to specifically engage the Internet Security module? And how do I know if I have the Internet Security feature?
The software prevents and removes millions of infections. Not sure that is even an infection to be honest. Read Aura's post here: What Is The Problem with sync-eu.exe.bid - Resolved Malware Removal Logs - Malwarebytes Forums
Well, I was already familiar with that response from the MBAM folks over in their forum, and I use MBAM as well as McAfee, but I have updated my MBAM database several times recently, and I still get the MBAM popups. I just ran McAfee Livesafe yesterday, and it didn't stop the popus in my Edge, Chrome and Firefox browsers. I am told by the respondents at the MBAM forums not to worry about it, that it's just data analytics provided by Hetzner. I didn't personally request such software be placed on my PC, and - although it may be very helpful to Microsoft, et al, I don't want any software slowing down my computer that I did not consciously install. Also, when one googles search-eu.exe.bid, one finds lots of sites recommending its removal that describe it as a trojan. I guess I'd really like to know who's using it. Is it the Microsoft folks? Is it MalwareBytes? Is it you guys at McAfee? Just wondering.
The name you've given does not look like a file name but a domain name.
The ".bid" suffix indicates that this is one of the new top-level domains recently introduced and is intended to be for online auction sites. See .BID registry for a quick explanation, About .BID Domain Names | Domains - GoDaddy Help GB for GoDaddy's sales pitch for those domains.
You haven't said how or where you see references to the name you provide. Is it a pop-up of some sort?
It's quite possible you've got adware of some sort or a PUP that's trying to connect to the site. If that's the case Malwarebytes (which you've tried?) or AdwCleaner might help. Otherwise look for any programs you've recently downloaded and check your browsers for extensions/add-ons/plugins that might be the cause.
You can also try all of these applications especially the (Zemana Antimalware Tool) to remove (any) Adware/Malware.
Well, I tried Adwcleaner, but it did not remove it. I did notice, however, that Malwarebytes has acquired Adwcleaner, so I guess that wouldn't make any difference anyway. I'm tempted to try JRT, but now I see that Malwarebytes has acquired that too. I guess Hetzner supplies marketing data to so many companies that they protect it, and are probably getting money from Hetzner to avoid its removal. It's a mystery.
They've acquired them yes but that doesn't mean they are included fully in MBAM. They are still recommended tools to try.