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ashjm
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Message 1 of 4

Cannot complete mcafee Setup on my pc

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I have recently updated my pc to windows 8 but i am not able to complete the setup, it gives the following error message:You've entered some invalid information . Move your cursor over each highlighted field to see how to correct it and try agin. The user name and password is correct. please help. I have installed mcaffee from Anti virus Plus 2013

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Reliable Contributor Peacekeeper
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Message 2 of 4

Re: Cannot complete mcafee Setup on my pc

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Only seen this 1 time the suggestion was to follow this

It's probablty already activated but it could also be corrupted.

Uninstall McAfee via Control Panel > Programs

Run the MCPR cleanup tool listed under "Useful Links" at the top of this page

Reboot

Reinstall your software from your online account.

If that doesn't help, then contact Technical Support via the link under Useful Links.

Message was edited by: Peacekeeper on 23/09/13 6:31:38 AM
3 Replies
Reliable Contributor Peacekeeper
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Message 2 of 4

Re: Cannot complete mcafee Setup on my pc

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Only seen this 1 time the suggestion was to follow this

It's probablty already activated but it could also be corrupted.

Uninstall McAfee via Control Panel > Programs

Run the MCPR cleanup tool listed under "Useful Links" at the top of this page

Reboot

Reinstall your software from your online account.

If that doesn't help, then contact Technical Support via the link under Useful Links.

Message was edited by: Peacekeeper on 23/09/13 6:31:38 AM
ashjm
Level 7
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Message 3 of 4

Re: Cannot complete mcafee Setup on my pc

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its working propertly. thanks

Reliable Contributor Peacekeeper
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Message 4 of 4

Re: Cannot complete mcafee Setup on my pc

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Great enjoy