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mex1234
Level 7

Activation on Mac OSX 10.9.1 doesn't work.

Hi,

I have signed an abonnoment for McAfee LiveSafe, downloaded the Mac SW and installed it on my MacBook Pro running OSX 10.9.1.

Everythink looks good, except that no reaction is taken place when I press the "Aktivieren" button to link the installed SW with my abo (please refer attached mcafee1.tiff).

I tried already several trial including a deactivated OSX firewall and I runned the McAfee Virtual Technican with the results shown in the attcged mcafee2.tiff.

Does someone else have this problem and knows a solution for it?

Is LiveSafe already supporting OSX 10.9.1 already?

Thanks for your efforts and help :-)

Nachricht geändert durch mex1234 on 04.01.14 13:43:36 CST

Nachricht geändert durch mex1234 on 04.01.14 13:44:55 CST
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2 Replies
exbrit
Level 21

Re: Activation on Mac OSX 10.9.1 doesn't work.

I'm afraid we Moderators have no MAC experience.  Technical Support by phone or online chat  for Germany is only available Monday to Friday via the link under Useful Links at the top of this page.

Meanwhile I will alert someone I know in support to see if they have any MAC experience and to help you here.

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Moderator
Moderator

Re: Activation on Mac OSX 10.9.1 doesn't work.

Hi mex1234,

Please respond to the Private message that I sent you..!

Tier 2.5 Technician
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